Water Corporation introduces WA’s largest smart water meter pilot

Published: August 9th, 2023

IMAGE: Water Corporation’s Greg Berinson (l) and Karen Willis (r) with Water Minister Simone McGurk displaying a selection of smart water meters

  • Around 16,000 Perth properties to participate in WA’s largest smart water meter pilot
  • Smart meters will make it easier for customers to check their water usage, helping them to save water and money
  • First meters to be installed in West Perth this month
  • Pilot is part of Water Corporation’s strategy to become a leading digital utility

More than 16,000 digital smart water meters will be installed at homes and businesses across Perth, in one of the largest Australian pilots into the technology’s future potential.

Smart meters transmit wireless water-use data, providing an hourly overview of water consumption, through an online Water Corporation account, that will be available from mid next year.

The technology makes it easy to notify customers of high or unusual water use patterns, helping them identify leaks sooner and reducing the potential for surprise bills.

Water Corporation already has some 40,000 smart meters in Kalgoorlie-Boulder, parts of the Pilbara and Yanchep, where the technology has improved safety and efficiency by removing the need for physical meter reading.

Around 250 Water Corporation customers in West Perth will be the first to receive a smart meter under the new metropolitan pilot, which begins next month.

A wider rollout will occur from October, with participating suburbs to be announced later in the year.

The pilot will provide important insights on the benefits of smart meters, including how data can help customers change water-use behaviours, and which meters work best in local conditions.

Average rainfall across southern WA has fallen by 20 per cent since the 1970s, leading to an 80 per cent reduction in dam inflows, and increasing Perth’s reliance on climate-resilient water sources such as desalination.

One way to help conserve WA’s most valuable resource is by using water as efficiently as possible – something that may be made easier with smart water meters.

There will be no cost to those participating in the pilot, and customers will be able to access their online account in mid-2024. The pilot is planned to finish in mid-2025.

Comments attributed to Water Minister Simone McGurk:

“We know by empowering people with information about how they use water, they’re more likely to take action to reduce their consumption.

“This is one of the main advantages of smart meters. They transmit near real-time data, which can be presented through an online account to show people when and how much water they use throughout the day.

“They are also effective in detecting household leaks, helping save valuable drinking water, and reducing the potential for bill shock.

“Through this pilot we’ll gain valuable insights into how to best utilise smart meters in Perth. This will inform the pace and scale of future installations, and help Water Corporation on its journey to become a leading digital utility.”

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